Meet the Team
Troy Hanna, Director of Customer Success
Troy was a user and customer of AddressTwo long before he joined the team. As a customer, he was an advocate for the software and found himself often introducing other entrepreneurs, clients, and vendors to the program. One day, he decided to make a career out of that. Troy is here to make sure your CRM experience is excellent. He's your tech support and training contact, so get to know him well.
Ann Linder, User Support Specialist
If you need help, something's broken, or [gasp] you broke something... You want to talk to Ann. With a varied background from office management to retail sales, Ann has a level of patience and compassion for the daily task of depending on a software to get your job done, and the attention to detail that makes her supherb at identifying problems and helping customers to succeed using AddressTwo.
Ronak Shah, Product Manager
Whenever a new button appears, a feature improves, or a bug gets squashed... You have Ronak to thank. Ronak and Nick have co-founded SprigStack.com together to bring Ronak's expert product development skills to other entrepreneurs who the pair can help. Ronak is an expert full-stack developer, and able to direct the entire development team.